All shipments are insured for replacement value in case something is damaged, lost, etc. This allows us to assist in the claims process.
*Please understand we cannot control shipping delays* We have no control over the drivers, their vehicles, work ethic, holidays, weather, package volume, etc. We will do our very best to assist in any way we can should you have an issue.
International orders may be subject to customs duties, import taxes, or other fees assessed by the destination country. All such charges are the sole responsibility of the customer. Fluid Focus, LLC shall not be held liable for any customs, duties, taxes, or import-related fees incurred.
